Welcome to Tantreem. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order or using our services.
General
This website is owned and operated by Tantreem. Throughout the site, the terms “we”, “us”, and “our” refer to Tantreem. By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms & Conditions.
Use of Website
You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of, restrict, or inhibit anyone else’s use of the website.
You must not misuse the website, attempt to gain unauthorized access, or use the website for fraudulent activity.
Product Information
We make every effort to display our products, descriptions, images, and details as accurately as possible. However, because many of our products are handmade and artisan-crafted, slight variations in color, texture, size, finish, and design may occur. These variations are a natural part of handmade products and do not constitute defects.
Pricing
All prices listed on our website are subject to change without prior notice. We reserve the right to modify or discontinue any product at any time. Prices may vary due to offers, availability, or market changes.
Orders
By placing an order with us, you confirm that:
All information provided is true, accurate, and complete
You are authorized to use the chosen payment method
You agree to pay the total amount shown at checkout
We reserve the right to refuse or cancel any order for any reason, including suspected fraud, stock unavailability, incorrect pricing, or incomplete information.
Payment
Payments must be completed through the available payment methods shown on the website. All payment details are processed securely through third-party payment gateways. Tantreem does not store sensitive payment information such as card details.
Shipping and Delivery
We will make reasonable efforts to dispatch and deliver your order within the estimated timeline. However, delivery times may vary depending on location, shipping partner, weather conditions, festivals, or other unexpected delays.
Tantreem is not responsible for delays caused by courier services or external factors beyond our control.
Returns and Refunds
Returns and refunds are subject to our Refund and Returns Policy. Please review that page carefully before requesting a return or refund.
Intellectual Property
All content on this website, including text, images, logos, product descriptions, graphics, and design elements, is the property of Tantreem unless otherwise stated. You may not copy, reproduce, distribute, or use any content without prior written permission.
Handmade Product Disclaimer
Many of our products are handmade, handwoven, or crafted by artisans. Minor differences between products are normal and add to their uniqueness. Such variations should be understood as part of the character of handmade work.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of those external websites.
Limitation of Liability
Tantreem shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services, except where required by law.
Changes to Terms
We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. It is your responsibility to check this page periodically. Continued use of the website after changes are posted means you accept those changes.